It is a fundamental right to be able to read billing and financial statements in an accessible format. People who are blind or visually impaired should have the same right to get this information, without assistance, as sighted consumers. This not only speaks to the issue of accessibility but also of privacy and independence.
Accessible statements also make communication more efficient. Visually impaired people do not necessarily have the benefit of knowing their account numbers or other pertinent information on their statements. Having this information accessible saves time and frustration when communicating with service representatives.
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Braille, Large Print, and Audio Transcriptions in English and Spanish: